Training programmes · Professional skills

Skills your team will use on Monday morning.

Practical professional development across industries: leadership, service, business efficiency, operations and safety. Customised for your business, run in-house or as public classes.

A Next Academy trainer teaching with a microphone in front of a flip chart
A trainer helping participants work with charts on their laptops

01

Business efficiency & innovation

Work smarter with critical thinking, data and AI tools made for real Malaysian businesses.

  • Critical Thinking & Problem-Solving for Global Leaders
  • AI for Business Efficiency
  • Smart Retail: AI-Driven Innovation for Malaysian Fashion Brands
  • Data Visualisation and Storytelling with Excel

02

Customer service & hospitality excellence

Turn every guest and customer moment into a reason to come back.

  • Mastering Customer Service Excellence in Air & Sea Freight Logistics
  • Elevating the VIP Experience: Mastering Service Excellence
  • Mastering the Art of Handling Challenging Guests in Hospitality
  • Intensive Housekeeping Training for Room Attendants
Hotel front desk staff practising guest service in a role-play
A manager practising a presentation to colleagues in a leadership workshop

03

Leadership & professional development

Grow leaders who communicate clearly, manage their time well and find the win-win.

  • Leadership DNA
  • Running Out of Time
  • Speak Like a Pro
  • Mastering the Art of Negotiation: Unlocking Win-Win Deals

04

Operations & safety training

Keep people safe and operations running, with training that meets the standards your industry expects.

  • Essential Fire Fighting and First Aid
  • Occupational Safety & Health at the Workplace
  • Emergency Response Planning (ERP)
  • Forklift and Reach Truck Safety
Workers in safety vests practising with a fire extinguisher

Training calendar

Upcoming public programmes

Prefer a public class? Pick a date and book a seat.

Talk to us

Plan a programme for your team.

Tell us about your team and what you'd like to change. We'll come back with a programme that fits, and show you how to claim it through HRD Corp.

Phone 018 363 4888Email info@nextacademy.myAddress 18, Jalan SS 5B/2, SS 5, 47301 Petaling Jaya, Selangor